This privacy policy governs your use of the ECertSecure website ("Website") and the software applications Attendance Verification, Student Verification, and eValidate ("Applications") for mobile devices created by Emerge Secure Limited. The Website and Applications are used together to provide electronic delivery of certificates for students if their educational institution uses ECertSecure as their service provider. For more information, please contact your educational institution.
When you register with us, you generally provide your name, email address, username, password, and other registration information. We also obtain information from your educational institution that may include educational details. Registration with us is optional; however, please note that you will not be able to use the features offered by the Website and Applications unless you register with us.
The Website and Applications may collect certain information automatically, including but not limited to the type of device you use, your device's unique ID, your device's IP address, your operating system, the type of Internet browser you use, and information about how you use the Website and/or Applications.
Users contacting the Website, Applications, or their owners do so at their discretion and provide personal details at their own risk. Your personal information is kept private and stored securely until it is no longer required or relevant, in compliance with applicable laws. While efforts are made to ensure a safe and secure email submission process, users should understand that they use such processes at their own risk.
The information you provide, your educational institution provides, or is automatically collected is used to:
Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Website, Applications, and our service. We will share your information with third parties only as described in this privacy statement.
We may disclose user-provided, educational institution-provided, and automatically collected information:
You can stop all collection of information by the Website by ceasing to use the Website and Applications. Your educational institution can advise you of your rights to opt out of the service.
You can stop all collection of information by the Applications by uninstalling them. Use the standard uninstall processes available on your mobile device or via the mobile application marketplace. Your educational institution can provide further guidance on your opt-out rights.
You may opt out of receiving emails from ECertSecure by following the instructions provided in all emails we send.
We retain user data as long as necessary to provide the ECertSecure service as agreed with your educational institution. Automatically collected information is retained for up to 12 months and may then be stored in aggregate. If you would like user-provided data deleted, please contact your educational institution. Note that some user-provided data may be required for the Website and Applications to function properly.
The Website uses cookies to enhance your experience. Persistent cookies store your user preferences, while session cookies store current activity. You may disable cookies in your browser settings, but this may limit your use of the Website.
We prioritize safeguarding the confidentiality of your information. We implement physical, electronic, and procedural safeguards to protect information we process and maintain. Data is stored on servers within Europe. While we strive to provide robust security measures, no system is completely secure. If a security breach occurs, we will notify you promptly.
By using the Website and/or Applications, you consent to the processing of your information as described in this Privacy Policy, including the use of cookies and the handling of your data as outlined above.
This Privacy Policy may be updated periodically. Please review it regularly, as continued use of the Website and Applications signifies your acceptance of any updates.
If you have questions regarding privacy while using the Website and/or Applications, please contact us at privacy@emergesecure.com.